{"id":328,"date":"2019-11-30T17:33:46","date_gmt":"2019-11-30T17:33:46","guid":{"rendered":"https:\/\/burakyeter.com\/shop\/?page_id=328"},"modified":"2019-11-30T17:56:10","modified_gmt":"2019-11-30T17:56:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/burakyeter.com\/shop\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h3 class=\"accordion_title\">General<\/h3><div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>HOW DO I PLACE AN ORDER?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Select the item(s) you would like and add these to your cart. Once you have everything you want in your cart, continue to fill in your payment details to complete your order.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>DO I RECEIVE AN ORDER CONFIRMATION?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Once your order has been placed and payment has been accepted, we will send you a confirmation email to the corresponding e-mail address given in the order.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>CAN I CHANGE MY ORDER AND HOW?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>It is not possible to cancel the order yourself. Please contact us as soon as possible at shop@burakyeter.com, so we can cancel the order before it has been shipped from our stock. However, if you try to cancel your order after is has been shipped, you must return the item(s) to us to receive your refund.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\t<div id=\"gap-733432480\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-733432480 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3 class=\"accordion_title\">Shipping<\/h3><div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>GLOBAL SHIPPING POSSIBLE?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>We ship all our products to everywhere. The delivery time may vary depending on your country.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>HOW CAN I CHANGE MY DELIVERY ADDRESS?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>It\u2019s not possible to change the address once your order has been shipped. Please contact us at shop@burakyeter.com<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>WHEN WILL I GET MY ORDER?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Once your order has been confirmed, you will receive a confirmation email. Shipping takes 5-7 business days deliveries in Europe and 15-20 business days for the rest of the world.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>WHERE DO YOU SHIP FROM?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Our stock is in the Netherlands. All orders are shipped from Netherlands.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>COLLECTING ITEMS POSSIBLE FROM YOUR STOCK ROOM?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>It\u2019s not possible to collect your order from our stock room.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\t<div id=\"gap-340421137\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-340421137 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3 class=\"accordion_title\">Return Policy<\/h3><div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>HOW TO RETURN MY ORDER?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>If you wish to return your order, please contact us at shop@burakyeter.com<\/p>\n<p><a href=\"\/shop\/refunds-exchanges\/\"><strong>Refunds &amp; Exchanges<\/strong><\/a><\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-328","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Burak Yeter<\/title>\n<meta name=\"description\" content=\"Welcome to Burak Yeter Official Shop. 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